This page refers to our normal business booking policies. Please reference the Covid update page for current booking information.

Before you book, please note:

Our stylists can be booked between 5 and 16 weeks out. Weekends can book 4-5 weeks out for shorter services like haircuts. Please see services page and stylist info to know how far in advance to book!


Waitlist: Can't wait that long? We do have a cancellation list which clients can get on if they call or email with the following information:

-preferred stylist

-general availability

-best number to call AND best contact email

We can not guarantee that you will get an appointment if you are on the waitlist, so we recommend booking an appointment in addition to being on the waitlist.

New Clients!

Please email us at booking@pennylanechicago.com.  For efficiency and accuracy of booking, new clients are only bookable via email. Thank you for your understanding. Please note- we do not have special pricing for children's cuts, and at the moment can only accommodate children 12 and older.

Existing Clients may contact via phone, email us, or book online by clicking the box below. ***Online booking currently requires a 50% deposit. 

Questions for management? Email us here, we'd love to hear from you!

Online booking works best on desktop please contact reception with any problems while booking.